iQ now interfaces with personal digital assistants (PDA's) to enable job push to hand held devices and receipt of completed and signed off worksheet within seconds of completion. iQ creates a formatted worksheet from the data and presents this ready for invoicing.

These applications perform on any Windows Mobile type device with a touch screen, either simple cost effective units or the more expensive almost indestructible types.

What are the Benefits?
Whether it's sales, servicing, delivery, maintenance, repairs or inspections- mobile computing can benefit your business in many ways:

Cutting Paperwork Costs
By using handheld technology, you can practically elliminate certain day to day paperwork in your business.
Rather than printing or using multi-part job sheets for example, all this information can be sent electronically and instantly to field workers anywhere in the country.

When work is complete, engineers can report back on handheld's with customer signatures. At the touch of a button the information will be back at your office either appearing straight in your office computer systems or as electronic documents such as PDFs - which could be e-mailed out straight to your customers.

Cutting Business Administration Costs
Information can be sent directly from your office computer systems to field workers and back again. This cuts out the need for any manual retyping of paper sheets into office systems. It also cuts down on the amount of time spent chasing missing paperwork and trying to decipher illegible handwriting.

A typical example is where one of our customers cut their manual processing time from 2 days down to just 2 hours.

Reducing Travel and Fuel Costs
Using handheld wireless computers such as PDAs (Personal Digital Assistants) can help you reduce your company's travel and fuel costs. Instead of field workers having to visit your offices to collect and drop of paperwork, the information can be sent to them immediately and electronically wherever they are in the country.

Cutting Lead Times for Sales and Billing
Traditionally you may have to wait quite some time for completed paperwork from your field workers before you can invoice your customers. Depending on how this information is sent back to your office this could be days or even weeks in some cases. By using handheld technology you can cut this down dramatically. Typically, you can see completed work forms being sent back to your offices electronically within seconds - allowing to invoice by return.

Improving Administrative Workflow
In a paper based environment it is not untypical to see completed paperwork arriving in bulk from field workers. This can create peaks and troughs in administrative processing. Using handheld technology this process is smoothed out with completed work arriving almost immediately it is finished on-site.

Increasing Workforce Productivity and Efficiency
There are various ways that handheld technology helps you improve workforce productivity. Most of these are the result of a combination of the above, for example reduction in wasted time by admin and field staff allowing them to spend more time on paid work. Efficiency gains are seen through the reduction in spoiled paperwork, incorrectly completed paperwork (as handheld can validate data entry), lost and badly filed forms (which are now stored electronically and can be located quickly).

Have Greater Visibility of Your Workforce
Having access to near real time updates (and even GPS location information) not only helps you deploy staff more effectively for responsive work but also helps you keep track of lone workers.

Improve Service Levels
Having field worker information returned to you on a regular and almost instant basis allows you to pass this on to your customers too. You can keep them informed as regularly as they require. What's more, with information being available electronically means you can get customers to monitor their own enquiries via website. This cuts out the need for any of your own staff to handle day to day status enquiries at all.

Public Sector Compliance
Many public sector organisations now require electronic data transfer between their systems and their contractors. If you carry out contract work for local authorities or are in the tendering processes then our mobile solutions will help you on your way to comply with these requests.

Gain Competitive Advantage
In this current economic climate more and more businesses are looking at ways to help them stay ahead of their competition. It is evident that by adopting handheld technology, the combination of the above benefits certainly give your business a competitive advantage.